How can we help you?

Founded in 2013, our company is the result of extensive research into the psychology behind giving. Our’s aim is to help not-for-profit organizations engage more donors and raise more money - enabling them to do more good - thereby creating a better world.

We are global company with its headquarters in New York and outposts in 11 cities. See here to see all our offices.

Some our campaigns are run on an all or nothing basis to ensure there is a true sense of interdependency and shared responsibility among all donors. The major donors will only give if the small donors give, and the small donors only give if the major donors give. This sense of interdependency often aids in reaching the crucial tipping point.

Refunds are provided upon proof the donation was fraudulent.

Your donations will be charged in the currency the goal is set to, unless otherwise specified on the donation page. Some campaigns allow for donations in multiple currencies. Please make sure to check which currency you are donating in, prior to submitting your donation.

You will receive your receipt within 24 hours of the successful conclusion of a campaign.

Your receipt will reflect the real amount donated.

Yes

Yes, or you can use our app

The donation will not be charged to your account.

In most places, yes. Ultimately, the ability to issue tax deductible receipts rests upon the local jurisdiction containing the nonprofit.

Every organization is vetted before they are permitted to launch a campaign. The vetting is followed up by periodic check-ins prior to the launch to further ensure everything is above board.

Yes. We take your security seriously and we take reasonable measures to protect our user’s information. All transaction and credit card information entering the system is sent directly to our 3rd party processors, our servers do not store or process your credit card information.

We do not sell or distribute your information to any third parties. To read more about what information we collect and what is done with it, please refer to our Privacy Policy .

Campaign promotion is sent out solely by the organization, not by us.

Yeah we do! Check it out .

A matcher, is typically a philanthropist, charitable trust, foundation, or corporate sponsor, who has committed to match donations dollar for dollar until the campaign goal is reached.

You can reach out to an organization you care about and inform them that you are willing to be a matcher on their campaign.

In order to promote transparency we highly encourage that matchers’ (personal / foundation / corporate) names are displayed. However, we do respect the wishes of those matchers who choose to remain anonymous.

For annual giving a matcher is obligated to fulfill their pledge within 12 months of the campaign. For capital raising, pledges can be extended to longer periods of time.

Check our video overview

Typically it takes about between 6 to 12 weeks to prepare a campaign.

99.9% of campaigns for nonprofits have successfully met their fundraising goal.

Every non-profit organization is able to run a campaign. For personal cause campaigns you will need to speak to a rep..

Unlike a typical crowdfunding platform, we don't allow you to start a campaign on your own. This is because the campaigns is a culmination of weeks of work and consultation with a Fundraising Specialist and Campaign manager, whose job it is to set your organization up for success. Click here to get in touch.

You can run a campaign in US dollars, Canadian dollars, Euro, GB Pounds, Australian Dollars, New Israeli Shekel, Brazillilan Real, South African Rand.

You will receive your funds within 5 business days of the completion of a successful campaign.

You will receive your donors’ names, email addresses, physical mailing addresses and at times; phone number and comments.

Yes. However, they may be subject to a foreign transaction fee by their credit card provider.

Cedit Card, ACH, Paypal, Select Donor Advised Funds

Your matchers can donate different amounts, provided that 50 to 75% of the campaign goal has been pledged.

We will provide your organization with a personal campaign manager who will work with you and prepare you for a successful campaign. Briefly, this includes, proprietary goal setting analysis, matcher training, a marketing program, assistance with your operations room, and post campaign guidance.

We’re a social enterprise, which means we believe that social change needs to be sustainable. Investing in our platform, our service, and our team enables us to provide the support you need to succeed in making your social impact – it’s a virtuous circle! If we can’t pay for our hosting, our service and our team, we can’t help you. Our fee structure also means we’re 100% aligned with your goal. We only get paid when you succeed.

No, each nonprofit is required to find their own matchers. But don’t worry! We have a support section devoted to teaching you how to utilize our system best, including how to find your matchers.

We’ve learned that Paradoxically, longer campaigns yield lower returns. The short time frame creates an urgency that encourages donors to give now. The short, defined time-frame of a campaign allows you to leverage the power of your networks to energize your fans and generate buzz. The ticking clock urges people to act now rather than wait around and do it tomorrow…or forget about it entirely. With less than 24-36-48 hours to go, supporters prioritize giving. On the web, everything is sped up, so that even 24 hours may seem like a lot. The vast majority of our campaigns have raised their entire goal in less than half the time needed.

Your donors can continue to give but their donations are not matched unless there is a bonus round.